- Mon 8:00AM - 6:00PM
- Fri 8:00AM - 6:00PM
- Tue 8:00AM - 5:00PM
- Sat Closed
- Wed 8:00AM - 6:00PM
- Sun Closed
- Thu 8:00AM - 5:00PM
What to Do After a Car Accident
How to Appropriately Respond to a Car Accident
To ensure the safety of yourself and others. If you are involved in an accident, it is important to stay calm and assess the situation. If anyone is injured, call 911 immediately. Even if there are no obvious injuries, it is important to seek medical attention to be checked out for any hidden injuries.
Ensure Safety First:
The immediate priority after an accident is safety. If possible, move your vehicle to a safe location, turn on hazard lights, and check for injuries among yourself, passengers, and others involved. Call 911 for medical assistance if necessary.
Notify Law Enforcement:
Contact law enforcement as soon as possible. It's crucial to report the accident to the police as they will create an official accident report, which can be valuable for insurance claims and legal purposes later on.
Exchange Information:
Exchange contact and insurance information with the other parties involved in the accident. Gather names, phone numbers, license plate numbers, and insurance details. It would be ideal to be polite and cooperative during this process. Also, make sure to get information from any witnesses as well.
Document the Accident:
Take photos and videos of the accident scene, including vehicle damage, license plates, road conditions, and traffic signs. This visual evidence can be essential for insurance claims. Write down details such as where the accident took place, what the weather was like, etc.
Seek Medical Attention:
Even if you don't feel injured immediately, it's advisable to seek medical attention. Some injuries may not show symptoms right away, and a medical evaluation can help in documenting any injuries related to the accident.
Notify Your Insurance Company:
Report the accident to your insurance company as soon as possible. Provide them with all the necessary details, including the other driver's information and the accident report number.
Avoid Placing Fault:
While it's essential to cooperate with the authorities and share information, avoid admitting fault or making accusations towards anyone involved. Fault determination is often handled by the insurance companies and legal processes.
Contact an Attorney:
If the accident involves significant injuries or complex liability issues, consider consulting an attorney experienced in personal injury cases. They can provide guidance on your legal rights and potential claims.
Keep Records:
Maintain detailed records of all accident-related expenses, such as medical bills, repair costs, and any missed workdays due to injuries. This documentation will be crucial for insurance claims and potential lawsuits.
Follow Up with Insurance:
Stay in communication with your insurance company throughout the claims process. Cooperate with their investigations, provide requested documents promptly, and keep track of claim progress.
Additional Notes:
When you're using a body shop to get repairs to your vehicle, be aware that the insurance company can recommend a shop, but you are under no legal obligation to use its services. You have the legal right to choose the shop to do your repairs.
Also be aware that insurance companies sometimes try to dictate what type of parts are used in a vehicle's repair. They might insist that a shop not use Original Equipment Manufacturer (OEM) parts, as they are more expensive.
What People Say About Us
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Jonny G, 08/10/2021
I HIGHLY RECOMMEND Dale's Automotive! First, they understand that each vehicle has a person and their lifestyle attached to it! That's so much more important than just being able to do repairs and maintenance! Two Cadillacs, three Lexus, one Toyota, three Chevrolets, one Honda's my personal list of vehicles that my family and I have entrusted to the hands of Dale's mechanics to keep our valuable transportation safe and sound and on the road as both my family and our cars and trucks age! They know what they are doing period! Here's the best part. They absolutely will not overcharge you! As a matter of fact, time after time they have saved me money compared to a traditional dealerships overwhelming hourly rates and even steeper price mark up on parts. These guys are great. And I don't recall any service that they could not provide! Inspection, oil and filter, tires, brakes, engine analysis, emissions, air conditioning, electrical issues are all within their grasps! Thank you Dale and Family (that's how they function), for all that you've done for us down through the years! -
Julie P.I highly recommend Dales Automotive. It's a family run repair shop, and I've been going to them for nearly 10 years now. My parents have been getting their cars repaired here for longer than that. You see, I don't trust mechanics...but I definitely trust Dale. I drive an older car, which means I need a trustworthy mechanic who won't charge me for more than I need, and he doesn't. I dropped my car off about 2 weeks ago because I noticed my breaks felt squishy and I wasn't stopping quickly enough. (I usually drop my car off the night before and pick it up before they close.) At first glance, they couldn't really find anything wrong, so they called me to find out exactly what it was doing. I explained to them how it was acting and they put it up in the air to recheck it. They found out the problem and fixed it and my breaks are good as new! They always take good care of my vehicle, and will let me know (in english) when something looks like it's going to need to be repaired in the future. I've never been charged for something I didn't need...unlike other places. Sure, it can be expensive...but I don't feel like they're using me. Some things are just more costly to repair, especially when my car has over 200,000 miles on it! But thankfully they accept the autopride card. That thing is a lifesaver. It allows me to make payments over the period of several months...interest free.
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Kristie F.I will never go anywhere else with my car again. I came here after taking my car to Monroe Muffler Break to have my oil changed. Monroe cracked my oil pan while changing my oil, all of the oil leaked out, and not knowing any of this I drove. When my oil light went on I panicked and drove back there where I was treated awfully and told it was my fault. They told me that I needed to buy a new oil pan which is very expensive. As a full-time student with no income I had no idea what to do or what kind of damage that I had done to my car driving on it with no oil. Panicked, upset, and not knowing anything about cars I had my car taken here to Dales. I was treated wonderfully and my car was taken excellent care of. They were able to fix my oil pan and assure me that my car was ok. Every single time that I need something done on my car, they do their best to squeeze me in. These men do excellent work and really care about what they are doing. If there is anyway for me to get my car to Dales, I will continue to return time and again.
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Diane S.This shop has consistently provided excellent service at great prices. They've always been very friendly and accommodating. They do only the work requested, without digging for other issues that may or may not actually exist. Wonderful local business!
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Mark A.Knowledge, integrity, and determination to do the job right. That's what you will find at Dale's Automotive. And reasonable prices, too. I know that sounds a bit like a commercial, but it's all true. Sadly, it is NOT true of the vast majority of big company service places that loudly advertise their typically terrible service (I'm looking at YOU Tires Plus!).
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John F.Thanks for getting the inspection done! And I really appreciate you telling me which stuff didn't need to be replaced right away, saving me hundreds in the process! And Dale, thanks for letting me drive my car home with you in tow to drive it back to the shop so I didn't need to call a cab from your shop, that was priceless!
Call us for service: 717-564-5110
